General Supervisor

After 4 years in the making, we are, at last, recruiting for our fantastic new Brewery Taphouse Crown Wharf, Stone and can’t wait to celebrate the return of Joule’s nearly 50 years after the Brewery’s closure with our most ambitious project to date. 

This exciting new venture means that we are now looking to recruit enthusiastic and professional General Supervisors to help our General Manager Kayleigh lead a team on shift who will proudly represent our group and be a part of the company’s ongoing success story.

 Passionate about great beer, great pubs and great food? Then we would love to hear from you!

What you’ll get up to:

  • Ensuring excellent front of house service by taking drinks and food orders promptly, along with greeting and serving diners and drinkers
  • Creating a memorable, enjoyable and professional experience for customers
  • Honouring the Joules standards and values in every interaction with customers, team members, other members of the Joules team and external suppliers and contacts
  • Act as the management level member of staff on shift in the absence of the General Manager and Deputy Manager
  • Open and close the pub with key holder responsibilities including the management of tills and takings
  • Understand and be fully aware of the licensing law and all other legislation relevant to your role
  • Ensuring that all duties are carried out following the Health and Safety requirements and food hygiene regulations
  • Informing customers about new beverages and menu choices 
  • Identifying problems as they arise, resolving them where possible and appropriate, and reporting them as necessary
  • Maintain a clean work and dining area by cleaning tables, and washing glasses, utensils, and equipment

The ideal candidate will have:

  • Previous experience working in hospitality desirable
  • Availability and flexibility to work nights, weekends, and holidays
  • Confidence to lead a time on shift and deal calmly with a diverse range of customers  
  • Positive and engaging personality with high standards of honesty and integrity 
  • Basic numeracy and computer skills
  • Ability to multitask and work under pressure 
  • Exceptional interpersonal, customer service and communication skills.
  • Strong task and time management abilities
  • Friendly, confident and approachable manner 

What you’ll get back:

  • Supportive and dynamic workplace 
  • Opportunity to work in our newly developed pub 
  • Competitive rates of pay 
  • Excellent training and development opportunities 

Here at the Crown Wharf, we are relaxed pub professionals, executing proper pub standards, providing attentive and genuinely friendly service all whilst creating a hub of sociability and banter. We treasure our traditional and straightforward values and principles – real ale, real fires, real food, and real hospitality.

Think you tick all the boxes? Want to be a part of our vibrant team? We’d love to hear from you!

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Email a copy of your CV along with a short cover letter explaining why you would like to be a part of the Joules team and what makes you the ideal candidate to This email address is being protected from spambots. You need JavaScript enabled to view it.

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